Privacy Policy

Fixless Ltd ("we", "us") is the data controller for personal data collected through this website, in line with UK GDPR and the Data Protection Act 2018.

What we collect

Order information: name, delivery and billing address, email and phone, needed to fulfil your order.
Payment information: handled securely by our payment providers. We do not see or store your full card details.
Usage data: pages visited and device information, via cookies, to improve the site and measure advertising.

How we use it

To process and deliver orders, provide support, meet legal obligations, and — where you haven't opted out — measure and improve our marketing. Our lawful bases are performance of a contract, legal obligation and legitimate interests.

Who we share it with

Only providers who help us run the store: Shopify (hosting and checkout), our payment processors, delivery couriers, and analytics and advertising partners including Google. We never sell your personal data.

Cookies

We use essential cookies to run the store and, with your consent, analytics and advertising cookies. You can manage preferences via your browser or our cookie banner.

Your rights

You may access, correct or delete your data, object to or restrict processing, and request portability. Email privacy@fixless.co.uk. You may also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Contact

Fixless Ltd, Unit 7 Barkby Works, 118 Wharf Street North, Leicester LE1 3BY, United Kingdom.